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Privacy Policy

Last updated: April 12, 2026

1. Introduction

Bay Area Garage Door Pro's ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to information collected through our website and any related services, including our contact form and email communications. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide when you use our contact form or communicate with us. This includes:

  • First and last name
  • Phone number
  • Email address
  • Description of the service you need (as provided by you in the contact form)

We do not use cookies for tracking purposes. We do use your browser's local storage solely to remember whether you have dismissed the call popup, which does not contain any personal information.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiries and requests
  • Send you a confirmation email acknowledging your inquiry
  • Communicate with you about scheduling, pricing, and service details
  • Improve our website and customer experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services to operate our website:

  • Google Gmail (SMTP):To send and receive emails related to your service request. Google's privacy policy applies to their handling of this data.

We do not share your personal information with any other third parties except as required by law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to complete your service request and comply with legal obligations. Contact form submissions are processed via email and are not stored in a separate database.

6. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at Bayareagaragepros@gmail.com with the subject line "CCPA Request." We will respond to your request within 45 days.

7. CalOPPA Compliance

In accordance with the California Online Privacy Protection Act (CalOPPA):

  • This privacy policy is accessible from a conspicuous link on our homepage.
  • We will notify users of any changes to this policy by updating the "Last updated" date at the top of this page.
  • Users can visit our site anonymously without being required to submit personal information.
  • We honor Do Not Track (DNT) signals — our website does not track users across third-party websites.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: